Privacy Policy –
55b Casino Philippines

1. Introduction

This Privacy Policy ("Policy") describes how 55b Casino ("55b," "we," "us," or "our") collects, uses, stores, discloses, and protects the personal information of players and visitors ("you" or "your") who access or use the 55b Casino platform at 55b.club and all associated services (collectively, the "Platform").

55b Casino is committed to protecting the privacy and personal data of all Filipino players and users of the Platform. We process personal data in compliance with Republic Act No. 10173, the Data Privacy Act of 2012 of the Philippines ("DPA"), its Implementing Rules and Regulations, and the guidelines issued by the National Privacy Commission.

By registering an account or using the 55b Casino Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree to this Policy, please discontinue use of the Platform immediately.

2. Data Controller

For the purposes of the Philippine Data Privacy Act of 2012, the data controller responsible for your personal information is:

If you have any questions, concerns, or requests relating to the processing of your personal data by 55b Casino, please contact our Data Privacy Officer at the email address above.

3. Personal Data We Collect

55b Casino collects personal data from you in the following categories, depending on how you interact with the Platform:

55b Casino does not intentionally collect sensitive personal information beyond what is required for identity verification and regulatory compliance. Where sensitive information (such as government ID details) is collected, it is processed with heightened security measures and strictly limited access controls.

4. How We Use Your Personal Data

55b Casino uses the personal data we collect for the following purposes:

• Account Management: To create, maintain, and manage your 55b Casino player account, including processing your registration, verifying your identity, and enabling you to access Platform features.
• Transaction Processing: To process deposits and withdrawals via GCash, PayMaya, BPI, BDO, Metrobank, and other supported payment methods, and to maintain accurate financial records.
• Regulatory Compliance: To comply with our obligations under PAGCOR regulations, the Philippine Anti-Money Laundering Act (AMLA), the Data Privacy Act of 2012, and other applicable Philippine laws. This includes conducting Know Your Customer (KYC) verification and reporting suspicious transactions to the Anti-Money Laundering Council (AMLC) where required.
• Responsible Gaming: To monitor gaming activity for signs of problem gambling, enforce self-exclusion requests, apply deposit limits, and fulfill our responsible gaming obligations under PAGCOR guidelines.
• Customer Support: To respond to your inquiries, resolve disputes, and provide technical assistance through our support channels.
• Platform Improvement: To analyze usage patterns, diagnose technical issues, and improve the features, performance, and security of the 55b Casino Platform.
• Marketing Communications: To send you promotional offers, bonus notifications, and updates about 55b Casino, where you have provided consent to receive such communications. You may opt out of marketing communications at any time by contacting [email protected].
• Fraud Prevention & Security: To detect, investigate, and prevent fraudulent activity, unauthorized account access, money laundering, and other illegal activities on the Platform.

5. Legal Basis for Processing

Under the Philippine Data Privacy Act of 2012, 55b Casino processes your personal data on the following legal bases:

• Contractual Necessity: Processing is necessary to perform our contract with you (the Terms & Conditions), including account management, transaction processing, and customer support.
• Legal Obligation: Processing is required to comply with applicable Philippine laws, including PAGCOR regulations, AMLA obligations, and NPC requirements.
• Legitimate Interests: Processing is necessary for 55b Casino's legitimate interests, including fraud prevention, Platform security, and service improvement, provided these interests are not overridden by your data protection rights.
• Consent: For marketing communications and non-essential cookies, processing is based on your freely given, specific, and informed consent. You may withdraw consent at any time without affecting the lawfulness of prior processing.

6. Data Sharing & Disclosure

55b Casino does not sell, rent, or trade your personal data to third parties for their own commercial purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis:

• Payment Service Providers: GCash, PayMaya, BPI, BDO, Metrobank, and other payment processors, solely to facilitate your deposits and withdrawals.
• Identity Verification Providers: Third-party KYC and identity verification services used to verify your identity and age in compliance with regulatory requirements.
• Technology Service Providers: Cloud hosting, data analytics, cybersecurity, and customer support platform providers who process data on our behalf under strict data processing agreements.
• Game Content Providers: Third-party game studios and live dealer providers whose games are available on the 55b Casino Platform. These providers may receive limited technical data necessary to deliver game content.
• Regulatory Authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other Philippine government authorities, where disclosure is required by law or regulatory directive.
• Law Enforcement: Philippine law enforcement agencies, where disclosure is required by a valid court order, subpoena, or other legal process.

All third-party service providers who process personal data on behalf of 55b Casino are contractually required to implement appropriate technical and organizational security measures and to process data only in accordance with our instructions and applicable Philippine data protection law.

7. Cookies & Tracking Technologies

55b Casino uses cookies and similar tracking technologies (such as web beacons and local storage) on the Platform. Cookies are small text files stored on your device that help us recognize you and improve your experience.

We use the following categories of cookies:

• Strictly Necessary Cookies: Essential for the Platform to function. These include session authentication cookies and security tokens. These cannot be disabled without affecting Platform functionality.
• Performance & Analytics Cookies: Used to collect anonymized data about how players use the Platform, which pages are visited most frequently, and where errors occur. This data helps us improve Platform performance.
• Functional Cookies: Used to remember your preferences, such as language settings and game display options, to provide a more personalized experience.
• Marketing Cookies: Used to deliver relevant promotional content and measure the effectiveness of our marketing campaigns. These are only set with your consent.

You can manage or disable non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the 55b Casino Platform.

8. Data Retention

55b Casino retains your personal data for as long as necessary to fulfill the purposes for which it was collected, including satisfying legal, regulatory, accounting, and reporting requirements.

Specifically:

• Active Account Data: Retained for the duration of your active 55b Casino account relationship.
• Transaction Records: Retained for a minimum of five (5) years following the transaction date, in compliance with Philippine AMLA record-keeping requirements.
• KYC Documentation: Retained for a minimum of five (5) years following account closure or the last transaction, whichever is later.
• Support Communications: Retained for three (3) years following resolution of the relevant inquiry or dispute.
• Marketing Consent Records: Retained until you withdraw consent, plus an additional period as required to demonstrate compliance.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymized in accordance with 55b Casino's data disposal procedures.

9. Your Data Privacy Rights

Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by 55b Casino:

• Right to Be Informed: The right to be informed about how your personal data is collected and processed, as set out in this Privacy Policy.
• Right of Access: The right to request a copy of the personal data 55b Casino holds about you, along with information about how it is processed.
• Right to Rectification: The right to request correction of inaccurate or incomplete personal data held by 55b Casino.
• Right to Erasure: The right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to 55b Casino's legal retention obligations.
• Right to Object: The right to object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests.
• Right to Data Portability: The right to receive your personal data in a structured, commonly used, and machine-readable format, where technically feasible.
• Right to Lodge a Complaint: The right to lodge a complaint with the National Privacy Commission (NPC ) of the Philippines if you believe your data privacy rights have been violated.

To exercise any of the above rights, please submit a written request to 55b Casino's Data Privacy Officer at [email protected]. We will respond to all verified requests within fifteen (15) business days in accordance with NPC guidelines. We may require you to verify your identity before processing your request.

10. Children's Privacy

The 55b Casino Platform is strictly intended for adults aged 21 years and above, in accordance with Philippine gaming regulations. 55b Casino does not knowingly collect, process, or store personal data from individuals under the age of 21.

If 55b Casino becomes aware that personal data has been collected from a person under 21 years of age, we will take immediate steps to delete that data and close the associated account. If you believe that a minor has registered on the 55b Casino Platform, please notify us immediately at [email protected].

Age verification is a mandatory step in the 55b Casino registration and KYC process. We reserve the right to request documentary proof of age at any time and to suspend accounts where age eligibility cannot be confirmed.

11. Data Security

55b Casino implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, destruction, alteration, or disclosure. These measures include:

• Encryption: All data in transit between your device and 55b Casino servers is encrypted using 256-bit SSL/TLS protocols. Sensitive data at rest is encrypted using industry-standard encryption algorithms.
• Access Controls: Access to personal data is restricted to authorized 55b Casino personnel and service providers on a strict need-to-know basis. All access is logged and regularly audited.
• Firewalls & Intrusion Detection: Our server infrastructure is protected by enterprise-grade firewalls and real-time intrusion detection and prevention systems.
• Regular Security Audits: 55b Casino conducts regular internal and third-party security assessments, penetration testing, and vulnerability scans to identify and remediate potential security risks.
• Staff Training: All 55b Casino personnel who handle personal data receive regular data privacy and security training.

While 55b Casino takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is 100% secure. In the event of a personal data breach that poses a risk to your rights and freedoms, 55b Casino will notify the National Privacy Commission and affected individuals in accordance with the requirements of the Data Privacy Act of 2012.

12. International Data Transfers

55b Casino primarily processes and stores personal data within the Philippines. In certain circumstances, personal data may be transferred to or processed by service providers located outside the Philippines, for example, where cloud infrastructure or game content providers operate internationally.

Where personal data is transferred outside the Philippines, 55b Casino ensures that appropriate safeguards are in place to protect your data, including contractual data protection clauses that meet the standards required by the National Privacy Commission. Such transfers are conducted only where necessary and with appropriate protections in place.

13. Changes to This Privacy Policy

55b Casino reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, legal obligations, or Platform features. When material changes are made, we will notify registered players via the email address or mobile number associated with their account, or by posting a prominent notice on the Platform.

The "Last Updated" date at the top of this page indicates when the most recent revision was made. Your continued use of the 55b Casino Platform following the effective date of any revised Privacy Policy constitutes your acceptance of the updated terms. We encourage you to review this Policy periodically to stay informed about how we protect your personal data.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data by 55b Casino, please contact our Data Privacy Officer through the following channel: